Upton Tea receives a gold star for their customer service.
A few weeks ago I ordered Upton Tea's Egyptian Peppermint, available at lower cost due to their original Peppermint being out of stock last season. The bargin hunter I am, I ordered it, and received 100g of mush. Not literally, but the taste was musty and far from the Peppermint I was expecting. Within 4 days of writing a scathing email, I had a new 100g of tasty, fresh, and delicious Peppermint tea sitting in my mail box at no additional cost.
However, I am stuck with 100g of "Egyptian Mint." At least I didn't have to return that. Maybe I'll make soap or something with it...any ideas?
Your Faithful Addict,
The Tea Mistress Extraordinare
No comments:
Post a Comment